Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation

By: Bacal, RobertMaterial type: Text

TextPublication details: 2005 Edition: .NADescription: 222ISBN: 0-07-060100-3Subject(s): Management and Social Sciences | Management and Social Science

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
BOOKS	UITU	658.812 BAC (Browse shelf(Opens below))	Available		Q15359

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