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Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation

Bacal, Robert.

Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation - NA - 2005 - 222

ISBN: 0-07-060100-3

Subjects--Personal Names:
Management and Social Sciences

Subjects--Topical Terms:
Management and Social Science

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Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation