Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: running a business in today's consumer-driven world.
Blackshaw, Pete.
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: running a business in today's consumer-driven world. - NA - 2008 - 193p.
978-0-385-52272-4
Management and Social Sciences
Management and Social Science
Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: running a business in today's consumer-driven world. - NA - 2008 - 193p.
978-0-385-52272-4
Management and Social Sciences
Management and Social Science