Service management and marketing: a customer relationship management application

By: Gronroos, ChristianMaterial type: Text

TextPublication details: 2000 Edition: .NADescription: 394pISBN: 9812-53-143-2Subject(s): Management and Social Sciences | Management and Social Science

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
BOOKS	UITU	658.8 GRO (Browse shelf(Opens below))	Available		Q15245

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