| 000 | 00460nam a2200169Ia 4500 | ||
|---|---|---|---|
| 001 | aQ13243 | ||
| 008 | 220803s9999 xx 000 0 und d | ||
| 020 | _a978-881-775-8762-3 | ||
| 100 | _a Dyche, Jill | ||
| 245 | 4 | _aThe CRM Handbook: a business guide to customer relationship management | |
| 250 | _a.NA | ||
| 260 | _c2002 | ||
| 300 | _a331 | ||
| 600 | _aManagement and Social Sciences | ||
| 650 | _aManagement and Social Science | ||
| 942 |
_bBooks _cBK |
||
| 999 |
_c14974 _d14974 |
||