Dyche, Jill  <br/><br/>
The CRM Handbook: a business guide to customer relationship management 

 - NA 
 -  2002 
 - 331 
<br/><br/><label>ISBN: </label>978-881-775-8762-3 
<br/><br/><label>Subjects--Personal Names: </label><br/>Management and Social Sciences
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management and Social Science